CB
Candice B
1 reviews | Active since Nov 2011
10 Dec 2023, 20:01
Poor service from Leroy Merlin!
I ordered a patio set online via the Leroy Merlin Marketplace on Friday, 1st December with confirmation that it would be delivered by Monday, 4th December. On Tuesday, 5th December, I received a mail to state that it was delayed. After various mails, I received a mail to state it had been shipped & delivery eta would be between 8-10th December. I have still not received my order & I am going away this week! This will be the first & last time I order with Leroy Merlin! Poor customer service!
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Leroy Merlin South Africa's replyOfficial
11 Dec 2023, 09:59Good day Candice
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our Marketplace agent will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our Marketplace agent will be in direct contact with you.
Leroy Merlin South Africa's reply11 Dec 2023, 09:59
Official
Good day Candice
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our Marketplace agent will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our us was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that our Marketplace agent will be in direct contact with you.