Poor Service

I order paint from Leroy Merlin online, after more than a week the paint was not delivered. I called them on 18 December 2024 and was told that there is no stock they will refund me which will take 5 - 10 days, I still have not received my refund. Every time I want feedback, I need to call them and then they tell me that they will call me back and no one calls me back. I have been a loyal customer of Leroy Merlin for a long time and their service was one of the reasons I kept on going back to them, nowadays I am having second thoughts due to the lack of proper service from them.

Come one Leroy Merling get your service levels up to the levels it used to be