LA
Lawrence A

1 reviews | Active since Mar 2009

31 Jan 2023, 15:47

Poor service

Went to Leroy Merlin Greenstone. Tryed to buy coach bolts, NO one to assist to weigh the packet. NO pricing on wall brackets. Went to the manager section NO ONE was there either, only Till one was open at 14h15 out of 11, seconds till opened the lady said that she had just come from lunch/ the shop is extremely untidy, No pricing on the shelves. The staff stand around talking on top of the voices to each other absolute;y no service

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply31 Jan 2023, 15:52
Official

Good day. 

 

Thank you for bringing this matter to our attention as your feedback is Important to us. 

 

We do apologize that we didn't meet your expectations at this point and the frustration that this has caused you. This matter will be escalated though to the store leader to further investigate. 

 

We hope to do better in the future.