JC
Juanita C
1 reviews | Active since Jul 2022
12 Jul 2022, 07:01
Poor service
Leroy merlin boksburg. placed an order on the 26th of June. paid immediately almost R12 000. have phoned more then 8 times. no response, no apology, just "oh it's still in the warehouse" they don't phone back like they said the will. so we cancelled our order 4 days ago and requested a refund. still nothing... very poor client service. won't be going there again.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
12 Jul 2022, 08:08Good day Juanita
We sincerely apologies for the experience you had with us.
Kindly be advised that we are busy working on the issues of refund with our finance department . and we will revert back to you with an update .
please expect a call from Hello peter team for further assistance.
Once again Apologies.
We hope to better serve you in future.
Have a good day.
We sincerely apologies for the experience you had with us.
Kindly be advised that we are busy working on the issues of refund with our finance department . and we will revert back to you with an update .
please expect a call from Hello peter team for further assistance.
Once again Apologies.
We hope to better serve you in future.
Have a good day.
Leroy Merlin South Africa's reply12 Jul 2022, 08:08
Official
Good day Juanita
We sincerely apologies for the experience you had with us.
Kindly be advised that we are busy working on the issues of refund with our finance department . and we will revert back to you with an update .
please expect a call from Hello peter team for further assistance.
Once again Apologies.
We hope to better serve you in future.
Have a good day.
We sincerely apologies for the experience you had with us.
Kindly be advised that we are busy working on the issues of refund with our finance department . and we will revert back to you with an update .
please expect a call from Hello peter team for further assistance.
Once again Apologies.
We hope to better serve you in future.
Have a good day.