BR
Bianca R

1 reviews | Active since Oct 2024

14 Oct 2024, 09:26

Poor service and communication

I have ordered a couple of products from leroy merlin and unfortunately my order was canceled due to low stock and I was told that I will be refunded within 7 days . The sad and disappointing part is that it's been 13 days and I haven't received my refund, I have been constantly calling them regarding my refund but nothing from their side.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Oct 2024, 13:42
Official
Good day Bianca

Thank you for reaching out to us. 

We unfeignedly apologize for the atrocious service you have received, Please be advised that we are looking into your query and we will be in direct  contact with you. 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply21 Oct 2024, 13:47
Official
Please be advised that response and solution is given on ticket request *** via email.