1 reviews | Active since Oct 2018
Poor Service and a bad Attitude
I ordered a table from you on Sunday 22 October. On the order it said my table will be delivered by Saturday 28 October. I received no communication from you. On Monday 30 October when I phone, the guy on the phone was so unhelpfully, his response to most questions were, "I don't know" On Monday evening I received a message that my table was only now (two days after it was meant to be delivered) handed over to the courier. This is EIGHT days after placing an order. My table arrived today, 2 November. Guess what, I opened the box, I can see it was resealed and opened before. When I opened the box, the table is broken. I reported it, but haven't had a response. Now how long will it take for you to fetch your product and refund me? I'm not very hopeful that I will receive my money back. Your prices are not worth the headache and frustration. I will never order from this store again.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We will be in contact soon.
This is to acknowledge that return request raised by you has been cancelled from your side.
MAGENTO ID | REQUEST ID | RETURN ORDER VALUE
*** | *** | R 915.00We will be happy to see you again soon.Happy shoppingThanks & Regards
Where in the world did you get that from?
I am waiting for someone to collect the table, because you refuse to refund me based on the pictures I sent you. And I loose the courier fee I had to pay to get a broken table here. Shocking!
This is to acknowledge that return request raised by you has been cancelled from your side.
MAGENTO ID | REQUEST ID | RETURN ORDER VALUE
*** | *** | R 915.00We will be happy to see you again soon.Happy shoppingThanks & Regards
Where in the world did you get that from?
I am waiting for someone to collect the table, because you refuse to refund me based on the pictures I sent you. And I loose the courier fee I had to pay to get a broken table here. Shocking!