Poor service

I had the most awful experience as the first time buyer on their website. My parcel was supposed to be delivered on 10 Jan 2025 but it it Wednesday 15 Jan 2025 already and still awaiting delivery. Even the Courier they use are hopeless ****s saying that they cannot deliver and I am unavailable while I supp**** them with a business address. I have been calling and emailing continuously and no one gets back to me unless I call again and non of my emails have been responded to. My parcel is currently showing delivered but I haven't received anything. I will definitely not buy from them ever again!