GM
Grant M

1 reviews | Active since Feb 2014

10 Jul 2021, 11:06

poor pathetic service

Pathetic service, no communication, when you call they tell you to leave a message, when I paid my order on the 30th, still did not receive my order and no response.

0
Replies (4)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply10 Jul 2021, 12:05
Official
Hey Grant,

So sorry for the break in communication, we'll look into the matter and we'll revert back with feedback 
GM
Grant M's update12 Jul 2021, 16:54
Reviewer Update
and till today my things are not delivered and and your phones don't work
Leroy Merlin South Africa
Leroy Merlin South Africa's reply13 Jul 2021, 15:32
Official
Hey Grant,

We do apologize for the break-in communication, please be advised that we are not functioning at our optimum levels due to the riots and the violence around our branches. We are doing our best to see how best we can sort this out and ensure that you receive your order. We will be in contact with you with feedback 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply20 Jul 2021, 15:01
Official
Hey Grant,

We trust that you are well

We are so glad to hear that you have received your order, thank you so much for your patience. We still apologize for the inconvenience, we hope that you continue to shop with us and being a part of our family going forward as well

Do enjoy the rest of your day