SB
Steven B
1 reviews | Active since Apr 2009
02 Dec 2022, 15:31
Poor LeRoy Merlin online
Currently waiting on the line for a second time. The first time I ended the call after 13mins of call holding music.
Placed an order, paid got waybill number. It's status has been saying 'out for delivery' for 3 days now. The company who delivers for the them ' / Nucleus Supply Chain Group ' seems to be a little inefficient, not answering calls etc.
Getting through is problem too.
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Replies (1)
Leroy Merlin South Africa's replyOfficial
05 Dec 2022, 09:01 Dear Steven,
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the delivery of your order was less than satisfactory. We value our customers and exceptional service is always our priority.
Please be advised that we are following up on the matter and you will be provided with feedback.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the delivery of your order was less than satisfactory. We value our customers and exceptional service is always our priority.
Please be advised that we are following up on the matter and you will be provided with feedback.
Leroy Merlin South Africa's reply05 Dec 2022, 09:01
Official
Dear Steven,
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the delivery of your order was less than satisfactory. We value our customers and exceptional service is always our priority.
Please be advised that we are following up on the matter and you will be provided with feedback.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the delivery of your order was less than satisfactory. We value our customers and exceptional service is always our priority.
Please be advised that we are following up on the matter and you will be provided with feedback.