JS
Josias S

1 reviews | Active since Nov 2010

05 Feb 2026, 19:54

Poor doesn't begin to describe it

Never in my entire life of forty six have I experienced service as dismal as that which has been dished up by Leroy Merlin. Bought products to collect, they didn't have the stock. Messed me around for 45min before I left with nothing. Requested a refund the next day. They short refunded me (mind you funds are still not back in my account). Never never never never will I set foot at LM again, and I will tell anyone that will listen about this disgusting experience. PAY BACK MY MONEY!

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 Feb 2026, 14:52
Official
Hi Josias

We humbly apologize with regards to the delay of this and are taking it up as a matter of urgency,  Kindly note that we are following up with the department on your refund and will be in contact with you soonest.