DM
Dakalo M
1 reviews | Active since Jul 2021
13 Feb 2024, 14:41
Poor customer service for online orders
I purchased online an order didn’t not create. Called Merlin so many times , send emails still no feedback as to what happened to the order .the don’t even bother they just escalate the. Case with no answers am seriously annoyed by the poor service.i have submitted the 3months bank statement
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Leroy Merlin South Africa's replyOfficial
14 Feb 2024, 08:14Good day Dakalo
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Leroy Merlin South Africa's reply14 Feb 2024, 08:14
Official
Good day Dakalo
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.