TS
Thabi S

1 reviews | Active since Oct 2020

21 Aug 2026, 14:37

Poor customer service

Order no: 431036 Im appalled about the pathetic customer service, first I pay for my tiles upon my enquiry about delivery da5e on the 20th Aug 26 im told that the supplier don't have the tiles. When I went to the store and decided not to take refund and choose the tiles which were available, i was told to expect them early today, 21 Aug 26, to date none delivered

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Aug 2026, 09:37
Official
Hi Thabi

We would like to apologize for the inconvenience and frustration which this has caused you, Kindly note that we are following up with the department on your delivery and will be in contact with you soonest.