SL
Sanita L

1 reviews | Active since Sept 2018

16 Aug 2022, 14:11

Poor customer service

Worst service you will find. Rather support other Building supply franshise.

The information provided on online orders are also can also not be accepted as being accurate and a violation of consumer rights are evident in this regard.

I will never use this company again.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply17 Aug 2022, 11:06
Official
Good day Sanita
 
We would like to apologize for this inconvenience caused.  We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. As transferred to the Duty Manager was he able to sort out your query in regards to your deliver?
SL
Sanita L's update22 Aug 2022, 22:55
Reviewer Update
Thanks for providing assistance. Anthony was very helpful and assist me finding the best possible solution. I am very happy with the products.

Still highly recommend that focus is given to delivery process.