PP
Peru P

1 reviews | Active since May 2020

22 May 2020, 18:25

Poor customer service

I have contacted the Leroy Merlin call centre on numerous occassions with regards to an incomplete order received Spoke to Leah ...lionel and one other. Was told by Leah that the correct item being sent courier from little falls branch. It's gone over two weeks and no return call or the item. I think I am bring given the run around

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 May 2020, 19:38
Official
Hello Peru, we are sorry for this, we will get to the bottom of this. We will be in touch with you. #va
PP
Peru P's update23 May 2020, 09:11
Reviewer Update
I have been in contact with them this morning. They were going to get manager at boksburg branch to call me. The contact I spoke with at Leroy Merlin (lee) does not know the managers name