Poor customer experience/damaged goods

I experienced poor service today at collections where Isiah Mpashi told me to beg him in order to load my goods onto the vehicle which is his job function that belongs to him not me the customer as he said it's time for him to knock off and go home.

Worst of all I arrived to see that the door I had purchased was damaged I don't understand how he could pack damaged goods on to the vehicle please see attached photos of the damaged door that I will be returning tomorrow morning