SN
Siyabonga N
1 reviews | Active since Mar 2022
21 Oct 2022, 15:41
Poor communication
Poor communication strategy. They must just stop the whatsapp platform, it's useless and frustrating. I've even sent numerous emails to their finance email for laybuys, they don't bother to respond.... It's been two months already
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
21 Oct 2022, 17:24 Dear Siyabonga,
Please accept my apology on behalf of our company. I am sorry to learn that your experience with placement of your order was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly note that the matter is being investigated we will revert to your shortly.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with placement of your order was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly note that the matter is being investigated we will revert to your shortly.
Leroy Merlin South Africa's reply21 Oct 2022, 17:24
Official
Dear Siyabonga,
Please accept my apology on behalf of our company. I am sorry to learn that your experience with placement of your order was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly note that the matter is being investigated we will revert to your shortly.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with placement of your order was less than satisfactory. We value our customers and exceptional service is always our priority. Kindly note that the matter is being investigated we will revert to your shortly.
SN
Siyabonga N's updateReviewer Update
24 Oct 2022, 11:51I wish to express gratitude to Mfundo Masango and Koena Mabokano for actively attending to my query after my initial post. They also provided regular updates. I'm excited that my order will soon be shipped to KZN. Well done folks
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Siyabonga N's update24 Oct 2022, 11:51
Reviewer Update
I wish to express gratitude to Mfundo Masango and Koena Mabokano for actively attending to my query after my initial post. They also provided regular updates. I'm excited that my order will soon be shipped to KZN. Well done folks
Leroy Merlin South Africa's replyOfficial
24 Oct 2022, 16:00Hi Siya,
We really appreciate you taking the time out to share your experience with us — and we agree, Mfundo Masango and Koena Mabokano is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
We really appreciate you taking the time out to share your experience with us — and we agree, Mfundo Masango and Koena Mabokano is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Leroy Merlin South Africa's reply24 Oct 2022, 16:00
Official
Hi Siya,
We really appreciate you taking the time out to share your experience with us — and we agree, Mfundo Masango and Koena Mabokano is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
We really appreciate you taking the time out to share your experience with us — and we agree, Mfundo Masango and Koena Mabokano is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!