poor and brilliant customer service

all thanks to Nyiko at Leeroy Boksburg for an excellent service after all the rediculus service I got from Cindy and Patricia. I bought things for R61000 and the guy who was helping me told me that there is transport to Limpopo. later on the transport came but it was too small for my goods and the stock was already out. other staff was trying everything except patricia and cindy who ended up giving an option of cancelling the sale since I can not get transport. cindy and patricia were so rude telling me to make up my mind. i must either cancel the sale or get my self the proper transport as they need to go home. they even went to call the security guy to come and tell me that he need close all the gates. I came back the following day on the 24th September 2021 to cancel the sale then I found Nyiko who manage to convince me not to cancel the sale and he even went extra miles to get me a proper transport. Nyiko Deserve to be a store manager for Leeroy Merlin in Boksburg. me and my husband did not want anything to do with Leeroy anymore but Nyiko made us understand that there is some people who doesn't care wether they loose a high sale or not as it doesn't affect their salaries. He also made us see how important our money is, to their company. I am so proud of him, he value his job and his customers. as I write this I got everything I bought and he was calling every time to check if we have receive the stock or not.