Poor After Service - Inferior Products
We bought a geyser a week ago exactly today from your Fourways branch. It turns out that the element of the geyser is faulty. Yet your ***********/ no-will-to-assist staff was not helpful at all! we ended up having to BUY a new element! how on earth is this in line with the supposed warranty you guys claim to offer ???? You guys are quick to sell inferior products that are overpriced but your after service is abysmal!
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Leroy Merlin South Africa's replyOfficial
19 Oct 2023, 16:58Good day Christinad
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply19 Oct 2023, 16:58
Official
Good day Christinad
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.