TVDL
Terence Van Der Linden

1 reviews | Active since Jul 2009

03 Jan 2023, 15:39

Poor After Sales Service

I have sent e-mails from the 19th December 2022, informing them that batteries purchased in September 2022 one of the batteries is not holding it's charge and it is faulty: To date I have not received a reply from anybody. So yes thay take your money send you the goods but after sales service is NOTHING.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply03 Jan 2023, 17:22
Official
Dear Terence

We are so sorry to hear that your experience with our company has not met your expectations, customer satisfaction is our top priority, Kindly note that we are investigating the matter and we will provide you with feedback.