MM
Manqoba M
1 reviews | Active since Oct 2018
28 Aug 2026, 18:28
Pathetic Service - Leroy Merlin Boksburg - Bathroom Department
Pathetic Service - Leroy Merlin Boksburg - Bathroom Department
I had the worst experience at Leroy Merlin Boksburg today when trying to buy a bathtub.
There was NO ONE to assist at the bathroom department. After waiting a long time, a guy named Sifiso finally came - he smelled strongly of alcohol on duty!
I wanted to buy a bath and he just said "no stock, can't get from another branch". I even offered to PAY NOW and collect later when stock arrives, but he just said NO. No effort to help, no alternative, nothing.
I walked in ready to spend money and walked out disgusted. Is this how Leroy Merlin treats customers?
I will not be going back unless this is addressed. Very disappointed.
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Replies (1)Leroy Merlin South Africa's replyOfficial
31 Aug 2026, 09:48Hello Manqoba
We sincerely apologize for the distressing incident you experienced. This matter has been escalated to our department head for immediate review and resolution.
We sincerely apologize for the distressing incident you experienced. This matter has been escalated to our department head for immediate review and resolution.
Leroy Merlin South Africa's reply31 Aug 2026, 09:48
Official
Hello Manqoba
We sincerely apologize for the distressing incident you experienced. This matter has been escalated to our department head for immediate review and resolution.
We sincerely apologize for the distressing incident you experienced. This matter has been escalated to our department head for immediate review and resolution.
