1 reviews | Active since Apr 2014
Pathetic "service" and unrealistic delivery delays from Leroy Merlin
Pathetic "service" from Leroy Merlin, I placed an online order (order ID ***) on 1 November 2025, it's a month later and most of the order is still outstanding! The order was split between Leroy Merlin Greenstone, Little Falls, Fourways and Centurion. I managed to finally get the order from the Greenstone store sorted; The Little Falls store delivered the items; I have not received any communication from the Fourways or Centurion Stores!
After waiting a month for items to be delivered, they will probably call me and tell me the items are out of stock and do a refund without my approval (this is what the Greenstone store did, I guess it's easier for them to refund than to actually investigate and resolve the issues) I do not want a refund, I want the items delivered that I ordered and paid for more than a month ago!!!!!
- I've been sending emails daily,
- I've visited your Greenstone store to get this order processed,
- I've been told that the issuer has been communicated with the Fourways and Centurion branches, and that someone would contact me the following day...It's 4 days later and still no feedback.
- I've added 2 reviews on HolloPeter, both times I get a generic response and commitment that you are looking into the matter, but no feedback
- I've added Google reviews for the Greenstone, Centurion and Fourways stores, without any resolution.
- I've been sending emails daily,
- I've visited your Greenstone store to get this order processed,
- I've been told that the issuer has been communicated with the Fourways and Centurion branches, and that someone would contact me the following day...It's 4 days later and still no feedback.
- I've added 2 reviews on HolloPeter, both times I get a generic response and commitment that you are looking into the matter, but no feedback
- I've added Google reviews for the Greenstone, Centurion and Fourways stores, without any resolution.