JW
Jacques W

1 reviews | Active since May 2011

13 Mar 2022, 07:59

Pathetic service

Firstly the APP is a f-ing disaster! Secondly the staff is all on go slow and are trying go get kickbacks from contractors for delivery fees.. I still have not received my refund for the delivery fee and the time I had to pay my contractors for THEIR inefficiency. DO NOT support them rather support your smaller hardware stores or go back to Builders they won’t see me again. Let the lazy staff all get retrenchment as they clearly do nor want jobs. Sorry but not sorry.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Mar 2022, 10:22
Official
Hi there Jacques. 

We sincerely apologize for the appalling experience you have had with us, we are still currently investigating the matter and we shall contact you shortly. 

Take care.