Pathetic service

The service received from the call centre is truly pathetic, to say the least. We received a quote from a very nice gentlemen by the Same Sabelo at the Fourways branch.

I contacted the call centre to enquire if it will be possible in any way to get the table delivered to me before the weekend - I mentioned that I am willing to pay extra for the delivery.

The response I received was; "Sorry standard delivery takes 5 to 7 days". I acknowledge that I understand the standard delivery time BUT asked if there is no way that anybody can assist with a earlier deliver.

Avi (according to him call centre manager) were unwilling to assist.

Thank you for the pathetic service received before actually purchasing something from you!