MV
Mona V

1 reviews | Active since Mar 2009

28 Dec 2023, 08:21

Pathetic service

Please never shop online with this company. Never ever received poor service like this. They don't inform you that they canceled your order while I am waiting patiently for my stuff to come. Only to phone them to tell me they canceled my order. Pathetic service!!!!! I am doing all my shopping online never received such poor service. Thanks for nothing!!!! Mona tel ***

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply03 Jan 2024, 08:21
Official
Good day Mona 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.