MH
Michael H
1 reviews | Active since Nov 2022
23 Dec 2025, 11:37
Pathetic Service
Leroy Melin South Africa, the biggest joke in the world. Still waiting for a delivery since October. Over 60 calls to their call centre, still no resolution. I have reference numbers ranging from *** to *** to show how long this has been going on. Absolutely pathetic. Don’t ever buy from them.
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Leroy Merlin South Africa's replyOfficial
24 Dec 2025, 10:31Hi Michael Harris
We sincerely apologize for the poor service you received from the store. This is not the level of service we strive to provide, and we regret any inconvenience this may have caused.
We sincerely apologize for the poor service you received from the store. This is not the level of service we strive to provide, and we regret any inconvenience this may have caused.
We have followed up with the store and were advised that, as per your request, a voucher was sent to the Boksburg store yesterday. We trust this resolves the matter, and please let us know if you experience any further difficulties.
Once again, we apologize for the delay and appreciate your patience and understanding.
Leroy Merlin South Africa's reply24 Dec 2025, 10:31
Official
Hi Michael Harris
We sincerely apologize for the poor service you received from the store. This is not the level of service we strive to provide, and we regret any inconvenience this may have caused.
We sincerely apologize for the poor service you received from the store. This is not the level of service we strive to provide, and we regret any inconvenience this may have caused.
We have followed up with the store and were advised that, as per your request, a voucher was sent to the Boksburg store yesterday. We trust this resolves the matter, and please let us know if you experience any further difficulties.
Once again, we apologize for the delay and appreciate your patience and understanding.