MT
Mpho T

1 reviews | Active since Dec 2017

08 Oct 2022, 20:08

Pathetic non existent customer service

Yoh I wish I checked reviews before buying from this shop😢 I place my order on the 25 Sep and was promised delivery on the 2 Oct but its the 08 now and still nothing, no communication nothing. I went on Twitter ask about my delivery and they quickly rep**** by telling me that I should communicate via DM but when I did that they never rep****. I'm wondering if I'll ever get what I paid for but I will go to ambads

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply10 Oct 2022, 07:35
Official
Dear  Mpho,

We’re sorry about the about the delay of the delivery of your order.
It is not our intention to disappoint you. But we feel fully responsible for what happened and the inconvenience this may have caused you.  

Kindly note that we are looking into the matter and you will be provided with feedback shortly.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply10 Oct 2022, 08:17
Official

Hi Mpho,

 

As per our telecom, please forward me your Bank Confirmation to ***

Kindly let me know once you have sent it so that I can forward it to our Finance Team.

 

Kindly accept my apologies once more 💚️