PM
Paul M

1 reviews | Active since Apr 2022

11 Sept 2026, 18:11

Pathetic Leroy Merlin - Centurion

The worst service I have experiance. Every one including the bransh manager at Centurion, Mpho. I placed an order on 29 August 2026 and the online system indicated 2 to 3 days delivery. I received half my order 6 days later, the balance is still outstanding. I phoned on the 7th and was informed that the warehouse will call me back the same day and confirm..........nothing. I called again on the 9th...........same story. I called again today, the 11th and spoke to the branch manager, he phoned me back and confirmed that I would have my delivery today, ghuess what..... 18h10 and NO delivery.

I should have expected that based on their previous failure to respond.

DO NOT BUY FROM LEROY MERLIN, they are a bunsh of liers and totally oblivious to customer services.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Sept 2026, 08:46
Official
Hi Paul 

Thank you for bringing your concerns to our attention.

 We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .