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Lerato L
1 reviews | Active since Jun 2024
03 Jun 2024, 14:00
Pathetic Customer Service
I am quite appalled by the service and the quality of the carpet that was delivered to me. The rug is nowhere near what I ordered and I have been waiting for a whole week to have this collected as arranged. 1 week and 4 emails later and still no show!! Pathetic
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Replies (2)
Leroy Merlin South Africa's replyOfficial
03 Jun 2024, 15:42Good day Lerato
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our Market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 910498.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our Market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 910498.
Leroy Merlin South Africa's reply03 Jun 2024, 15:42
Official
Good day Lerato
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our Market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 910498.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our Market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 910498.
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Lerato L's updateReviewer Update
11 Jun 2024, 16:21A week later, still no resolution!!
LL
Lerato L's update11 Jun 2024, 16:21
Reviewer Update
A week later, still no resolution!!