JB
Jan B
1 reviews | Active since Nov 2020
20 Nov 2020, 09:13
Pathetic customer service
First time shopping at Le Roy Merlin - placed order 0n 17/10/2020 and delivery was promised on 11/11/2020 - did not happen! I called service desk and they told me delivery is scheduled for 19/11/2020 - it did not happen! Nobody from the company had the decency to phone and advise on the status of my order. My project delayed by two weeks already
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Leroy Merlin South Africa's replyOfficial
25 Nov 2020, 14:28Hello Jan, we are very sorry that you feel this way. The team did try their best to communicate. We will improve the situation. We wish you all the good will on your project. Keep well. #va
Leroy Merlin South Africa's reply25 Nov 2020, 14:28
Official
Hello Jan, we are very sorry that you feel this way. The team did try their best to communicate. We will improve the situation. We wish you all the good will on your project. Keep well. #va