pM
penny M
1 reviews | Active since Feb 2020
19 Feb 2020, 12:00
Pathetic
Pathetic Boksburg store Horrible service, no client communication. The most disappointing service I have encountered. I am very sad and disappointed. One word that can describe Leroy Merlin: pathetic. I was helped by Zolani L with bathroom items and toilet promised delivery on the 18 Feb 2020 and after numerous calls I was told by someone else at different store the delivery will be on Friday.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
19 Feb 2020, 15:42Good Day Penny, apologies for the disappointing experience. I will get one of our colleagues to contact you shortly and resolve this issue ASAP.
Once again apologies for the inconvenience that may have been caused.#TR
Once again apologies for the inconvenience that may have been caused.#TR
Leroy Merlin South Africa's reply19 Feb 2020, 15:42
Official
Good Day Penny, apologies for the disappointing experience. I will get one of our colleagues to contact you shortly and resolve this issue ASAP.
Once again apologies for the inconvenience that may have been caused.#TR
Once again apologies for the inconvenience that may have been caused.#TR
Leroy Merlin South Africa's replyOfficial
19 Feb 2020, 16:43Good Day Penny, I am sure by now one of our HODs Nilesh has contacted you and has assured you that the matter will be resolved and your products will be delivered on Friday. Once again, apologies for the inconvenience#TR
Leroy Merlin South Africa's reply19 Feb 2020, 16:43
Official
Good Day Penny, I am sure by now one of our HODs Nilesh has contacted you and has assured you that the matter will be resolved and your products will be delivered on Friday. Once again, apologies for the inconvenience#TR