DV
Dennis V

1 reviews | Active since Jul 2014

25 Jun 2020, 16:59

Pathetic

Ordered and paid for bulbs on the 21st of May. Enquired about the status of the order. No Reply x 2. Now also appears to have been removed from the website. Rather pathetic customer service and hopeless management oversite. Probably best to go somewhere else to purchase what you need.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply25 Jun 2020, 18:34
Official
Evening Dennis, we are sorry for the experience. If you can please provide your order number, we can look into it. #va
DV
Dennis V's update25 Jun 2020, 19:05
Reviewer Update
Very good response from Leroy Merlin. Quick and concise.Their problems were explained. Now have to try and improve their online customer service. Good luck. Thanx for taking the time to reply.