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Thandokazi R

1 reviews | Active since Jun 2013

12 Dec 2023, 22:53

Pathetic and ****mers!

You deserve no star at all. I placed an order online on the 14th of November, you delivered some items but items from Boskburg branch are still not received to date. Then no one responds to emails, both contact and orders email. I called your customer care, Khensani said she escalated and she will call me same say, it's almost a week and nothing from Khensani or Leroy Merlin. No one answers the calls today. It seems they even blocked me on Instagram. You guys are ****mers! Stay away from Leroy Merlin everyone or you'll regret it.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply14 Dec 2023, 10:37
Official
Good day Thandokazi

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our delivery service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.