CR
Chante R
1 reviews | Active since Sept 2018
31 May 2019, 10:49
Pathetic
I have been waiting for almost a week for a quote, the guy is so reluctant to help. He keeps giving me the wrong information even after me giving him all the information needed. To add to it, when you try and call the store, they take st least 4 minutes just to answer, then they transfer you without answering. I help for more than 15 minutes with no help whatsoever.
Helpful (0)
Replies (1)0
Replies (1)
Leroy Merlin South Africa's replyOfficial
31 May 2019, 10:53Good afternoon Chante, really sorry for the experience, it's absolutely not the standard of the experience we want for our customer.
thanks for the feedbacks that will help you to focus on the main priority
may i ask you to contact me with the elements of your quote I will manage it with the team.
Cedric
***
thanks for the feedbacks that will help you to focus on the main priority
may i ask you to contact me with the elements of your quote I will manage it with the team.
Cedric
***
Leroy Merlin South Africa's reply31 May 2019, 10:53
Official
Good afternoon Chante, really sorry for the experience, it's absolutely not the standard of the experience we want for our customer.
thanks for the feedbacks that will help you to focus on the main priority
may i ask you to contact me with the elements of your quote I will manage it with the team.
Cedric
***
thanks for the feedbacks that will help you to focus on the main priority
may i ask you to contact me with the elements of your quote I will manage it with the team.
Cedric
***