FM
Fortune M
1 reviews | Active since Jun 2022
19 Feb 2026, 20:15
Paid item not received, no feedback on order or refund
I paid and received order confirmation email on the 19th of January, a month later I haven't received the item. I am the one doing the calling and the last lady I spoke to, send me an email said they will refund me till date I've received no feedback
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Leroy Merlin South Africa's replyOfficial
20 Feb 2026, 10:19Hi Fortunate
We sincerely apologies for the delay in delivering your order and for the lack of communication regarding your refund. Please be assured that your matter is being treated as urgent, and we will provide feedback and finalize the refund as soon as possible.
We sincerely apologies for the delay in delivering your order and for the lack of communication regarding your refund. Please be assured that your matter is being treated as urgent, and we will provide feedback and finalize the refund as soon as possible.
Leroy Merlin South Africa's reply20 Feb 2026, 10:19
Official
Hi Fortunate
We sincerely apologies for the delay in delivering your order and for the lack of communication regarding your refund. Please be assured that your matter is being treated as urgent, and we will provide feedback and finalize the refund as soon as possible.
We sincerely apologies for the delay in delivering your order and for the lack of communication regarding your refund. Please be assured that your matter is being treated as urgent, and we will provide feedback and finalize the refund as soon as possible.