MP
Marlien P
1 reviews | Active since Dec 2021
19 Aug 2022, 10:29
OVER A MONTH AND STILL NO REFUND
STILL NO REFUND. I placed an order online on 14/07/2022 and was advised that they cannot deliver as there was no stock and they will be cancelling my order and refund my money. After numerous calls to them to follow up on the refund and over a month later I still haven't received a refund or even a call back.
Helpful (0)
Replies (6)0
Replies (6)
Leroy Merlin South Africa's replyOfficial
19 Aug 2022, 12:25Hi there Marlien ,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care.
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care.
Leroy Merlin South Africa's reply19 Aug 2022, 12:25
Official
Hi there Marlien ,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care.
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we are currently investigating the matter and we shall revert to you shortly.
Take care.
Leroy Merlin South Africa's replyOfficial
19 Aug 2022, 13:13Thank you for reverting to may email. I have escalated the matter to our finance team.
Leroy Merlin South Africa's reply19 Aug 2022, 13:13
Official
Thank you for reverting to may email. I have escalated the matter to our finance team.
MP
Marlien P's updateReviewer Update
19 Aug 2022, 13:15Thank you
MP
Marlien P's update19 Aug 2022, 13:15
Reviewer Update
Thank you
Leroy Merlin South Africa's replyOfficial
19 Aug 2022, 16:39Your welcome.
Leroy Merlin South Africa's reply19 Aug 2022, 16:39
Official
Your welcome.
MP
Marlien P's updateReviewer Update
24 Aug 2022, 14:54STILL NO REFUND
ALMOST ANOTHER WEEK PASSED
ALMOST ANOTHER WEEK PASSED
MP
Marlien P's update24 Aug 2022, 14:54
Reviewer Update
STILL NO REFUND
ALMOST ANOTHER WEEK PASSED
ALMOST ANOTHER WEEK PASSED
Leroy Merlin South Africa's replyOfficial
25 Aug 2022, 11:43Hi there,
Our apologize for the delay we have request a POP from the Head Office finance team, we shall send it to you shortly.
Take care.
Our apologize for the delay we have request a POP from the Head Office finance team, we shall send it to you shortly.
Take care.
Leroy Merlin South Africa's reply25 Aug 2022, 11:43
Official
Hi there,
Our apologize for the delay we have request a POP from the Head Office finance team, we shall send it to you shortly.
Take care.
Our apologize for the delay we have request a POP from the Head Office finance team, we shall send it to you shortly.
Take care.