1 reviews | Active since Aug 2012
Ordered online showed stock now no stock and NO REFUND
I ordered 2 camping chairs online on 26/9/2022 and paid. It showed stock online. Delivery was suppose to be on 29/9/2022. So it came an gone! NO DELIVERY NO COMMUNICATION NO ANSWER ON EMIALS. I phoned and was informed they out of stock on this item and the alternative. I requested a refund as this was for a birthday present so I could buy something else. Up till today 7/10/2022 no refund! CAN I GET MY MONEY BACK YOUR SERVICE SUCK!!!!!!!!!!!!!
Hi Renee,
I have just spoken to our Finance Team.
Do you perhaps and another account like a Cheque or Savings account, the Finance Team says even if you can send a Bank Statement of that account as we really need to expedite your refund.
Hi Renee,
I have just spoken to our Finance Team.
Do you perhaps and another account like a Cheque or Savings account, the Finance Team says even if you can send a Bank Statement of that account as we really need to expedite your refund.
We’re sorry about the mishap that caused with the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you. Please note that we are working on speeding up your refund.
We’re sorry about the mishap that caused with the placement of your order.
It wasn’t our intention to disappoint you. But we feel fully responsible for what happened and for any inconvenience, this may have caused you. Please note that we are working on speeding up your refund.
Received thank you, kindly note that I have forwarded the bank Confirmation Letter to our Finance Team.
Received thank you, kindly note that I have forwarded the bank Confirmation Letter to our Finance Team.
Hi Rene,
I have made a follow up with our Finance Team.
I will revert to you.
Hi Rene,
I have made a follow up with our Finance Team.
I will revert to you.
Good day Rene,
Kindly note that your refund has been processed.
Please see the attached proof of payment.
Good day Rene,
Kindly note that your refund has been processed.
Please see the attached proof of payment.
Hi Renee,
Kindly note that your refund was processed on 7/10/200 at 18:46.
The fund should be reflecting in your account now.
Please check your bank statement or kindly confirm with your Bank.
Hi Renee,
Kindly note that your refund was processed on 7/10/200 at 18:46.
The fund should be reflecting in your account now.
Please check your bank statement or kindly confirm with your Bank.
Good Day Renee,
I trust you are well.
I am doing a follow up, have you received your refund?
Good Day Renee,
I trust you are well.
I am doing a follow up, have you received your refund?