Order: ***

This is the most useless company currently in South Africa. I bought 2x Floormax broom sets, and both had accessories missing. I logged return with all documents requested (copy of id, proof of payment etc) Wednesday 1 May, and received ***. Yesterday when I phoned to inquire why products was not yet collected, I was promised a call back with progress. I received email this morning informing that my return was canceled by me. Why will I cancel the return? Who gave Leroy Merlin that request, as it was not me. Do they listen to ancestors voices? Even Judith in call centre were useless. Placed me on hold for 10 minutes, and then call disconnected. If this matter is not attending very soon, my next step will be a lawyer letter.