Order 7618

This review goes out to Samukelo Kabini for handling my query so very well, and begged me so much not to cancel my order after everyone I dealt with gave me a runaround. I was phoning everyday with no assistance until I got hold of Samukelo. He literally took the initiative to help me even during his off days. Leroy need more of people like him because from my experience he’s the only person that was willing to help, he went as far as sending a video of my order as I had lost all hope, just to prove that he managed to get my order. I cannot thank him enough.

Other than that Leroy Merlin in general need to improve their customer service it is very very very bad.