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frans L
1 reviews | Active since Mar 2011
25 Oct 2023, 12:56
Only promises
I have asked numerous people at Leroy Merlin for a quotation to buy products from them and I get a lot of promises , but no quotation from them. I have not struggled so much in my life to buy products from a company.
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Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
25 Oct 2023, 16:08Good day Frans
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Leroy Merlin South Africa's reply25 Oct 2023, 16:08
Official
Good day Frans
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in contact with you.
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frans L's updateReviewer Update
25 Oct 2023, 18:04I have in writing 2 different employees promise me a quotation with banking details to make an EFT for an online purchase, and now all of a sudden I am not allowed to do a manual EFT to buy online. I will not stop to spread the word and show everyone how bad your service is
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frans L's update25 Oct 2023, 18:04
Reviewer Update
I have in writing 2 different employees promise me a quotation with banking details to make an EFT for an online purchase, and now all of a sudden I am not allowed to do a manual EFT to buy online. I will not stop to spread the word and show everyone how bad your service is