Online transaction\order

Placed an order online on the 31st October 2021, today the 5th November and order still shows processing as from the start, payment was made through their secured payment facility. You can try and contact them and everytime you just do not get any feedback on order status or expected delivery. Rather pay a little more for your merchandise but with the peace of mind that you will receive it. This company just seems not to care on how they handle their customers, especially their online buyers, as evident in all the other reviews of Leroy Merlin South Africa. Whatch out all, its just not worth it to deal with them. Definitely one of my badest experiences with an online transaction. No communication or feedback.