JF
Jenny F

1 reviews | Active since Jan 2019

20 Aug 2025, 08:01

Online struggle with no feedback

My first Online order is a nightmare, I ordered 2 items, it comes from different places, the Silver Crest 8l airfrier(not true to size!) I received a week after order, immidiate i locked a return and refund, so it's weeks sins then stil no collection,The second product is a Bosch window vac, weeks received nothing yet, but I did phone the lady said no stock, I did send a email for full refund and cancelation, but I no reply..

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply20 Aug 2025, 11:01
Official
Hi Jenny

We humbly apologize with regards to the delay of this and we are taking it up as a matter of urgency,  Kindly note that we are following up with the Market department on your order and will be in contact with you soonest.

Thank You 

JF
Jenny F's update20 Aug 2025, 15:25
Reviewer Update
Appriciatte it. Thank i
Leroy Merlin South Africa
Leroy Merlin South Africa's reply20 Aug 2025, 15:26
Official
Thank you