Online store horrific service.

This company mess up their online orders frequently. They have probably messed up my orders 5x preciously if not more.

Worst is they are not capable to take responsibility for their mistakes!

My second last order (call it order A) I placed online with them showed stock available on all items in my chart. I then placed another order (order B) a day later including some of the items I have ordered with order A.

Order B was delivered the following week Tuesday with all items ordered on order B. I then had to contact Leroy Merlin regarding order A which they first could not find and then told me that they have not yet captured order A due to no stock available and then told me that they can not provide an alternative and will submit a refund. If I did not contact them they would probably just have kept quite about the order.

This company are not willing to tand up for their own mistakes and therefore I would not recomend their online store.