GB
Gary B
1 reviews | Active since Sept 2022
11 Nov 2022, 17:18
Online stock lies
I went online to order an inverter. Shows stock in both greenstone and fourways. 3 and 4. They take the money, then today I call to see if I can collect and am told that there is nothing in stock. Now, going home to no power after expecting to have the inverter. Sort your online stock out. Absolutely shocking for a business of your size.
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Leroy Merlin South Africa's replyOfficial
14 Nov 2022, 10:43 Dear Gary,
We sincerely apologize for the inconvenience you may have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note that we are looking into the matter and you will be provided with feedback.
We sincerely apologize for the inconvenience you may have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note that we are looking into the matter and you will be provided with feedback.
Leroy Merlin South Africa's reply14 Nov 2022, 10:43
Official
Dear Gary,
We sincerely apologize for the inconvenience you may have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note that we are looking into the matter and you will be provided with feedback.
We sincerely apologize for the inconvenience you may have experienced with the placement of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please note that we are looking into the matter and you will be provided with feedback.