AO
Anton O

1 reviews | Active since Mar 2009

20 Jan 2023, 12:59

Online Service is the worse

Their stores are great but their customer service online is the worse. You order something and then they don't deliver on the committed date. They don't let you know, you have to get hold of them, which btw is very difficult because you CANNOT speak to a person. Then they close the request that you create via email as resolved.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply24 Jan 2023, 12:13
Official
Good day Anton, 
We would firstly like to apologies for the experience you have had with us thus far. We are looking into your request and shall revert back to you.