ZE
Zeyn E
1 reviews | Active since Jul 2020
18 Jan 2023, 18:23
Online purchase
Purchased an inverter generator online. Order was successful, funds were deducted from my account only to receive a call informing me that they dont have stock. I would not recommend anyone purchasing online. Trying to get a refund is another arduos task.
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
19 Jan 2023, 07:05Hi Zeyn, Firstly we would like to apologies for the experience you have had with us. Hope we haven't lost you as a customer because your patronage means a lot to us. Please note that one of our customer services agents will contact you back shortly to assist you in regards to your refund.
Leroy Merlin South Africa's reply19 Jan 2023, 07:05
Official
Hi Zeyn, Firstly we would like to apologies for the experience you have had with us. Hope we haven't lost you as a customer because your patronage means a lot to us. Please note that one of our customer services agents will contact you back shortly to assist you in regards to your refund.
ZE
Zeyn E's updateReviewer Update
19 Jan 2023, 19:04Requesting me to resend confirmation of banking details shows that youll dont take customer complaints seriously. Youll have lost me as a customer. Purchase of R19099.00 made on 14 Jan 2023.
ZE
Zeyn E's update19 Jan 2023, 19:04
Reviewer Update
Requesting me to resend confirmation of banking details shows that youll dont take customer complaints seriously. Youll have lost me as a customer. Purchase of R19099.00 made on 14 Jan 2023.
Leroy Merlin South Africa's replyOfficial
20 Jan 2023, 07:15We do apologies for the inconvenience caused in this regard. We are getting the refund sorted out and will revert back to you shortly.
Leroy Merlin South Africa's reply20 Jan 2023, 07:15
Official
We do apologies for the inconvenience caused in this regard. We are getting the refund sorted out and will revert back to you shortly.