ONLINE PLATFORM DOES NOT WORK - STAFF ***********

I ordered three doors online from LeRoy Merlin's website.

The website stipulates that there is a "Made-to-measure option available"on the doors, yet there is no option to select what these measurements should be.

When I contacted their helpline, they were unable to advise me on this option as they are unaware of such a service/option on the door and was advised that they "do not cut doors".

I ordered the three doors in any event, and after having effected payment was contacted by Precious from LeRoy Merlin Boksburg, who advised they did not have stock and she was unable to tell me when I would be refunded for their incompetence.

Do not order online from LeRoy Merlin, as they are clearly too *********** to even know what stock is available much less knowing what the actual specifications of the products they sell online entails. They are fast to take your money but slow to actually give you value for the service you paid good money to.

Truly pathetic service.