1 reviews | Active since Sept 2025
Online Orders is one big mess
Online Orders is one big mess: Only ¼ of the items that I ordered was delivered and to the wrong address. I’ve spent hours phoning and writing emails with no help or feedback. My contractor is waiting to start the work but I can’t tell him when or if I will be receiving the rest of my order..
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely,
Leroy Merlin Team
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely,
Leroy Merlin Team
Dear Francios
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely
Phakamisa
Dear Francios
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely
Phakamisa