Online orders from Leroy Merlin not received.

Ordered, paid for products and delivery on 30/10/2020. Numerous phone calls every week. No feedback. No products today 7/12/2020. I cannot explain this, other than advise other potential clients against diing business, especially online, with this company. Tgey are probably gonna blame Black Friday now for not coming back to me or not coming forth with the products. Leroy Merlin, you need to review this process. Something is amiss. I am a professional and cannot spend hours on the phone every other day. To no avail. I have given you 37 days to deliver this order. I have been patient and phoned repeatedly. But now I feel that I've given you enough time and hence this complaint.