ONLINE ORDERS AT LEROY MERLIN WORSE THAN BUILDERS

online order Placed on August 13, 2022 at 2:51:34 PM GMT+2 to be Delivered by: Leroy Merlin - Arrives by Tue, Aug 16 on Sunday, 04 September 2022 17:50 I sent a follow up email to find out where my paid for and confirmed order would arrive NO response on Thursday, 15 September 2022 16:23 i sent a second follow up email - NO response I spoke to Khensani on Monday 19th September at 12:00 regarding my order still not being delivered, who guaranteed me an email in writing stating when the To date I still have had no response from either Khensani or any other Leroy merlin staff regarding my paid for and confirmed order. What is mind blowing is that you can order online as the "system" states there is stock - Leroy happily takes your money and then all of a sudden there is no stock. Conversely, there will be no stock online but go in store and they have tons of product on the floor.

how difficult can it be to manage stock ? or to get back to a client?