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Tshegofatso T
1 reviews | Active since Apr 2017
22 Jul 2021, 19:07
Online orders and delivery is a joke!
I have orders that date back to May that are still open. Items not in stock are cancelled but never received the refund. When you follow up on an order you get empty promises. No respect for people’s time either, will have you wait for a delivery the whole day only for it not to arrive.
Helpful (0)
Replies (6)0
Replies (6)
Leroy Merlin South Africa's replyOfficial
22 Jul 2021, 19:13Hey Tshego,
We trust that you are well
We do apologize for the break in communication, we'll investigate the issue and we'll revert back with feedback
We trust that you are well
We do apologize for the break in communication, we'll investigate the issue and we'll revert back with feedback
Leroy Merlin South Africa's reply22 Jul 2021, 19:13
Official
Hey Tshego,
We trust that you are well
We do apologize for the break in communication, we'll investigate the issue and we'll revert back with feedback
We trust that you are well
We do apologize for the break in communication, we'll investigate the issue and we'll revert back with feedback
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Tshegofatso T's updateReviewer Update
26 Jul 2021, 17:19As we wait…
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Tshegofatso T's update26 Jul 2021, 17:19
Reviewer Update
As we wait…
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Tshegofatso T's updateReviewer Update
04 Oct 2021, 06:443 months later and still waiting for my order. Only response i get is “They advised they will contact you once they have received the Items” Shameless!!
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Tshegofatso T's update04 Oct 2021, 06:44
Reviewer Update
3 months later and still waiting for my order. Only response i get is “They advised they will contact you once they have received the Items” Shameless!!
Leroy Merlin South Africa's replyOfficial
04 Oct 2021, 10:26Hey Tshegofatso,
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up on your order and we'll get the agent that has been in communication with you to continue to advise you on the status of your order.
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up on your order and we'll get the agent that has been in communication with you to continue to advise you on the status of your order.
Leroy Merlin South Africa's reply04 Oct 2021, 10:26
Official
Hey Tshegofatso,
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up on your order and we'll get the agent that has been in communication with you to continue to advise you on the status of your order.
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up on your order and we'll get the agent that has been in communication with you to continue to advise you on the status of your order.
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Tshegofatso T's updateReviewer Update
05 Oct 2021, 14:01I have not received any communication as promised.
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Tshegofatso T's update05 Oct 2021, 14:01
Reviewer Update
I have not received any communication as promised.
Leroy Merlin South Africa's replyOfficial
12 Nov 2021, 14:02Good day Tshegofatso
We would like to apologize once again regarding the delays of your order and the inconvenience this has caused you , We trust that your order has been delivered accordingly .
We would like to apologize once again regarding the delays of your order and the inconvenience this has caused you , We trust that your order has been delivered accordingly .
Leroy Merlin South Africa's reply12 Nov 2021, 14:02
Official
Good day Tshegofatso
We would like to apologize once again regarding the delays of your order and the inconvenience this has caused you , We trust that your order has been delivered accordingly .
We would like to apologize once again regarding the delays of your order and the inconvenience this has caused you , We trust that your order has been delivered accordingly .